Senior Room Attendant 资深客房服务员 面议

A Housekeeping Floor Supervisor with Hilton Hotels and Resorts will ensure the cleanliness of Guest rooms, public areas, food and beverage outlets, sports facilities, back-of-house areas, and Team Member facilities.

What will it be like to work for this Hilton Brand?

One of the most recognized names in the industry, Hilton Hotels & Resorts offers travelers a world of authentic experiences. The brand continues to be the innovative, forward-thinking global leader of hospitality. With products and services that meet the needs of tomorrow's savvy global travelers, we shape experiences in which every Guest feels cared for, valued, and respected.

If you understand the importance of upholding a brand’s reputation and value the effort it takes to provide a globally recognized hospitality experience, you may be just the person we are looking for to work as a Team Member with Hilton Hotels & Resorts. Because it’s with Hilton Hotels & Resorts where we promise an exceptional Guest experience every time.

What will I be doing?

As a Housekeeping Floor Supervisor, you will support the Housekeeping Department by ensuring the upkeep and cleanliness of the entire hotel including guest rooms, public areas, Food & Beverage outlets, sports facilities, back of house areas and Team Member facilities. Specifically, a Housekeeping Floor Supervisor will perform the following tasks to the highest standards:

-Allocate work duties to Team Members and supervise contractors

-Perform routine inspections of all check out rooms and spot checks of all occupied rooms

-Report and follow up on any maintenance defects or other issues

-Inspect, routinely, service areas, store rooms and corridors

-Schedule and supervise deep cleaning and any other projects

-Manage and train Room Attendants and other Team Members to ensure their performance is to the standards required

-Manage, efficiently, stock control and the maintenance of equipment

-Provide excellent Guest service, including VIP and other special requirements

-Ensure the adherence to hotel brand standards at all times